Shipping & delivery

Free shipping across the USA. Heavy equipment shipping generally takes 10 to 21 days after order placement.

Delivery coverage and shipment types

We accept orders for physical delivery addresses in the United States where the appropriate carrier can provide service. Smaller items may ship by parcel service. Heavy, oversized, palletized or high-value equipment usually requires freight coordination. Heavy equipment generally cannot be delivered to a PO box.

Shipping charges

USA shipping is free. The cart and checkout show a zero shipping charge for eligible United States addresses. Provide any special receiving or unloading requirements before shipment so the delivery plan can be confirmed.

The delivery timeframe

Plan for heavy equipment shipping to take 10 to 21 days after you place the order. The final delivery date can be affected by product readiness, destination, access restrictions, carrier scheduling, weather and road conditions. The estimate is a general delivery window, not a guaranteed appointment date.

Order review and freight coordination

  1. After checkout, we review the delivery address and determine whether the order will move by parcel, pallet or freight.
  2. For freight, we may need the receiving business name, receiving hours, a reachable phone number, access notes, liftgate requirements, and confirmation of a dock or forklift.
  3. When pickup is arranged, we share available tracking information or delivery appointment details.
  4. If the carrier requires an appointment, the recipient must be available at the phone number supplied with the order.

Preparing to receive equipment

Check the address and contact information carefully. A commercial receiving site with suitable truck access and unloading equipment can help avoid delays. Explain residential, limited-access or other site restrictions in advance. Equipment, parts and tools in the same order may arrive in separate shipments or with different carriers.

Inspecting delivery and reporting damage

Inspect the packaging and equipment before signing whenever possible. Record visible damage with the driver or carrier, take clear photographs, and retain the packaging, pallet and shipment documentation. Contact us within 48 hours if equipment arrives damaged.

We review the order, photographs and carrier information to determine the next step. A resolution may involve replacement parts, replacement equipment, a carrier claim, refund review or another approved remedy. Do not return equipment without authorization.

Cancellations and delays

An order can generally be cancelled before freight pickup or shipment processing starts. Once a label, carrier pickup, special-order release or fulfillment handoff is underway, cancellation may be restricted and supplier or carrier costs may apply. Carrier availability, incorrect addresses, inventory checks and appointment scheduling may also affect the timeline.

Questions about your shipment

Contact us with the order number, equipment model and delivery ZIP code. Our return and refund policy explains return eligibility, authorization and refund review.

Florida Outdoor Equipment Inc
2691 Dardanelle Dr, Orlando, FL 32808, United States
contact@floridaoutdoorequipmentinc.com
+1 (407) 295-5010
Monday–Friday: 9am–6pm · Saturday: 10am–4pm
Sunday: Closed · Eastern Time